What I've been up to

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• Support organizations in driving continuous improvement, breaking the cycle of burnout, enhancing employee engagement, retaining talent, and transforming teams from high-stress to high performance.
• Coach teams on Agile methodologies to accelerate campaign delivery and speed-to-market, ensuring more reliable outcomes aligned with business strategy and goals, while delivering greater customer value.
• ICAgile (International Consortium for Agile) certified trainer to deliver both remote and in-person Agile Fundamentals (ICP), Agile Marketing Fundamental (ICP-MKG) and Agile Leadership (ICP-LEA) courses.
• Work with teams to improve their workflow tool instances to optimize their implementation through automation, process changes, and more.

• Provided coaching and communication to marketing executive leadership and teams to ensure key project milestones and dependencies were understood, properly resourced, and actioned ahead of deadlines.
• Project managed initiatives and developed processes for the Creative and Agile Marketing teams, identifying and resolving bottlenecks to meet timelines. Managed scope changes, identified risks, and created contingency plans while continuously seeking improvements.
• Coordinated responses to operational, infrastructure, and control issues within Marketing.
• Partnered with external groups to align cross-functional workstreams.
• Led and managed the rollout and reporting of Objectives & Key Results (OKRs) across the Marketing organization.
• Built and launched Agile/Asana processes to support new capabilities, projects, and business initiatives within the Global Marketing team.

• Implemented Agile transformation across the Global Marketing organization, integrating scaled Agile development practices.
• Led a global team of Scrum Masters supporting 7+ Agile and Creative teams using Scrum and Kanban frameworks.
• Coached and trained teams on Agile methodology, utilizing Scrum and Kanban to remove impediments and enhance workflow efficiency.
• Collaborated with Marketing stakeholders to optimize the Agile team structure.
• Created documentation and led training sessions to onboard new hires in Agile development and Asana processes.

• Collaborated with the executive team to establish and maintain the overall creative direction for Skillsoft’s family of brands.
• Led the rebranding efforts for all Skillsoft brands, overseeing priorities, resources, timelines, and scope.
• Managed a global team of designers, freelancers, and vendors responsible for all design work across the company.
• Project managed all design tasks, monitored team capacity, and implemented process improvements for the Creative team.
• Oversaw internal and external asset management systems for all company collateral.

• Collaborated with the Art Director of Technology to design packaging, collateral, web assets, and catalog materials.
• Conducted quality control on all graphics to reduce production costs.
• Led a studio design team, overseeing the design and production of all graphics while prioritizing workloads to optimize talent and meet daily deadlines.

• Collaborated with senior designers to produce final designs, edit, and prepare artwork for production.

If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.